Legal

Privacy Policy

Last updated: March 10, 2025

Welcome to Matrix Growth (“we”, “our”, or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website matrixgrowth.in or contact us for our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and business details you provide when filling out our contact form, requesting a quote, or communicating with us.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, IP address, and referring URLs.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and understand website traffic patterns.
  • Communication Data: Records of your correspondence with us via email, WhatsApp, or any other channel.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Send project proposals, invoices, and service updates
  • Improve and personalize your experience on our website
  • Analyse website usage to enhance performance and content
  • Send occasional marketing communications (you may opt out at any time)
  • Comply with legal obligations

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party tools (e.g., Google Analytics, email providers) that assist us in operating our website and services, bound by confidentiality agreements.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies

Our website uses cookies to improve functionality and analyse traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website. By continuing to use our site, you consent to our use of cookies.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymise it.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at matrixgrowth.in@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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